You first contacted Panda Travels to inquire about a trip to China.
Panda Travels assigned a travel consultant to you who helped you plan your trip.
You discussed your budget, interests, and travel dates with your travel consultant.
Your travel consultant suggested a few itineraries for you to choose from.
You chose an itinerary that you liked and your travel consultant booked your flights, hotels, and other travel arrangements.
You received a confirmation email from Panda Travels with all the details of your trip.
You paid for your trip in full or made a deposit and paid the balance later.